Rating calculation
A provider’s Hosting Horizon Score is calculated automatically from approved user reviews. Each review rates five criteria (performance, reliability, pricing, support and features). Every criterion starts from a neutral baseline, so a handful of reviews can’t swing a score, and newer reviews count more than older ones. The same formula applies to every provider and can’t be bought. How Hosting Horizon Score works
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None of these providers has user reviews on Hosting Horizon yet, so this pick is based on plans and features only. Nexcess leads on 3 of the 4 points below where one provider comes out ahead.
WordPress.com starts at $4.00/mo and Nexcess starts at $5.00/mo. WordPress.com has the lowest starting price, but entry prices usually apply to the first term and to different plan types, so compare the pricing tables above for the hosting type you need and check renewal rates at checkout.
Nexcess and WordPress.com list live chat as a support channel. See the Support Channels table for the other ways to get help.
Nexcess offers a 30-day money-back guarantee and WordPress.com offers a 14-day money-back guarantee. Nexcess gives you the longest window to ask for a refund. Refund terms often exclude domains and add-ons.
Nexcess was founded in 2000 and WordPress.com was founded in 2005. Nexcess has been in business the longest.
Add a third provider or swap one out.
Nexcess lists 9 data center locations (North America, Europe and Oceania) and WordPress.com lists 4 data center locations (North America and Europe). Nexcess has the widest footprint. Choosing a location close to your visitors usually helps load times.
Both providers offer Managed WordPress Hosting and Website Builder. See the pricing tables above to compare their plans side by side.