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Rating calculation
A provider’s Hosting Horizon Score is calculated automatically from approved user reviews. Each review rates five criteria (performance, reliability, pricing, support and features). Every criterion starts from a neutral baseline, so a handful of reviews can’t swing a score, and newer reviews count more than older ones. The same formula applies to every provider and can’t be bought. How Hosting Horizon Score works
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CloudwaysvsNexcess
Which One is Better in October 2026?
Compare Cloudways and Nexcess side by side: pricing for each hosting type, data center locations, support channels, payment methods and more.
Based on plans and features
Our pick: Cloudways
None of these providers has user reviews on Hosting Horizon yet, so this pick is based on plans and features only, and it's a close call: Cloudways and Nexcess each lead on 2 of the 4 points below. We've highlighted Cloudways, but the better choice depends on which of these matters most to you.
- Lowest starting price
- Cloudways: $11.00/moNexcess: $5.00/mo
- Longest money-back guarantee
- Cloudways: None listedNexcess: 30 days
- Most data center locations
- Cloudways: 18 locationsNexcess: 9 locations
- Most support channels
- Cloudways: 5 channels
Cloudways vs Nexcess: FAQs
Which is cheaper, Cloudways or Nexcess?
Nexcess starts at $5.00/mo and Cloudways starts at $11.00/mo. Nexcess has the lowest starting price, but entry prices usually apply to the first term and to different plan types, so compare the pricing tables above for the hosting type you need and check renewal rates at checkout.
Does Cloudways or Nexcess offer live chat support?
Cloudways and Nexcess list live chat as a support channel. See the Support Channels table for the other ways to get help.
Which has the longer money-back guarantee, Cloudways or Nexcess?
Cloudways does not list a money-back guarantee and Nexcess offers a 30-day money-back guarantee. Nexcess gives you the longest window to ask for a refund. Refund terms often exclude domains and add-ons.
Which company is older, Cloudways or Nexcess?
Cloudways was founded in 2010 and Nexcess was founded in 2000. Nexcess has been in business the longest.
Which has more data centers, Cloudways or Nexcess?
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